GUIDE
Answers for owners
What a website costs, what the law requires and how Google and ChatGPT find you. Short, concrete and with numbers from our projects.
NEW IN THE GUIDE
Answers to start with
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GLOSSARY
Thirty terms, briefly explained
GEO
Generative Engine Optimization: answer engines like ChatGPT should be able to read, understand and name your business.
Answer engine
A service that answers questions directly instead of listing results: ChatGPT, Perplexity, Google's AI overview.
Crawler
A program that reads websites so a search or answer engine knows them. Googlebot, GPTBot and ClaudeBot are crawlers.
robots.txt
A text file on every website telling crawlers what they may read. Always check the delivered file, not the one in the code.
llms.txt
A text file giving answer engines an overview of the most important pages. It does not replace access via robots.txt.
Structured data
Business details in machine form (JSON-LD): name, address, opening hours, services. Google and answer engines read them directly.
Main heading (H1)
The one big heading of each page. Google uses it to tell what the page is about. Without it, the page has no topic.
Meta description
The short sentence under the title in a search result. Unique per page so Google uses it.
Lighthouse
Google's check tool in the Chrome browser. It scores 0 to 100 for speed, accessibility, best practices and search engines.
Core Web Vitals
Three Google measurements of the loading experience: speed of the main content, response to input, page shifting.
LCP
Largest Contentful Paint: how long until the largest content of the page is visible. Measured in seconds, on mobile with a throttled connection.
CLS
Cumulative Layout Shift: how much the page shifts while loading. Zero is the goal; images without dimensions are the most common cause.
Lazy loading
Images outside the screen load only when you scroll to them. Saves data and speeds up the first view.
AVIF and WebP
Modern image formats, much smaller than JPEG at the same quality. Every current browser shows them.
Cookie banner
The prompt asking whether services like Google Analytics may load. Needed only if the site uses such services; declining must be as easy as agreeing.
Trackers and pixels
Small programs from Google, Meta and others that recognise visitors and measure bookings. Without consent they must not load.
Consent Mode
A setting by which the website tells Google whether consent exists. Without it, Google measures as if everyone had agreed.
FADP (Switzerland)
The Swiss data protection act, revised as of 1 September 2023. Requires transparency about who processes which data and why.
GDPR
The EU's General Data Protection Regulation. Applies to businesses in Spain and to any website aimed at people in the EU.
Legal notice
The mandatory details about a website's operator: company, address, contact, registry. «Aviso legal» in Spain, «Impressum» in Switzerland.
Privacy policy
The text stating which data the website processes, why and with which services. Must match the site, not a placeholder.
HTTPS
The encrypted connection, shown by the lock in the browser. Without it the browser warns and Google ranks the site lower.
Domain
Your address on the web, such as your-business.com. It belongs to whoever it is registered to; check that this is you.
DNS
The directory that points your domain to servers: website here, e-mail there. Whoever manages DNS holds the key.
Hosting
The server where your website lives. Hosting is an ongoing service with updates, backups and someone to call.
CMS
A system for maintaining content without programming, such as WordPress. Needs updates; an old version is a risk.
Website builder
A service where you click your site together yourself. Fast at first; the limits show in speed, privacy and when moving.
Sitemap
A file listing all addresses of your website for search engines. When moving, the list nobody may forget.
Redirect (301)
The permanent forwarding of an old address to a new one. Google transfers the old page's standing with it.
Search Console
Google's tool for site owners: shows what each page is found for. Before a move, the source of the address list.
Canonical
The statement of which address is the main version of a page when it is reachable under several. Prevents duplicate entries.
hreflang
The statement of which language versions of a page exist. Google shows everyone the right one instead of German in Spain.
Open Graph
The details WhatsApp, Facebook and LinkedIn use to preview your page: title, sentence, image.
PDF on the website
A document to download. Unsuitable for prices and menus: search and answer engines rarely read it, phones struggle with it.
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