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GUIDE

Answers for owners

What a website costs, what the law requires and how Google and ChatGPT find you. Short, concrete and with numbers from our projects.

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GLOSSARY

Thirty terms, briefly explained

  • GEO

    Generative Engine Optimization: answer engines like ChatGPT should be able to read, understand and name your business.

  • Answer engine

    A service that answers questions directly instead of listing results: ChatGPT, Perplexity, Google's AI overview.

  • Crawler

    A program that reads websites so a search or answer engine knows them. Googlebot, GPTBot and ClaudeBot are crawlers.

  • robots.txt

    A text file on every website telling crawlers what they may read. Always check the delivered file, not the one in the code.

  • llms.txt

    A text file giving answer engines an overview of the most important pages. It does not replace access via robots.txt.

  • Structured data

    Business details in machine form (JSON-LD): name, address, opening hours, services. Google and answer engines read them directly.

  • Main heading (H1)

    The one big heading of each page. Google uses it to tell what the page is about. Without it, the page has no topic.

  • Meta description

    The short sentence under the title in a search result. Unique per page so Google uses it.

  • Lighthouse

    Google's check tool in the Chrome browser. It scores 0 to 100 for speed, accessibility, best practices and search engines.

  • Core Web Vitals

    Three Google measurements of the loading experience: speed of the main content, response to input, page shifting.

  • LCP

    Largest Contentful Paint: how long until the largest content of the page is visible. Measured in seconds, on mobile with a throttled connection.

  • CLS

    Cumulative Layout Shift: how much the page shifts while loading. Zero is the goal; images without dimensions are the most common cause.

  • Lazy loading

    Images outside the screen load only when you scroll to them. Saves data and speeds up the first view.

  • AVIF and WebP

    Modern image formats, much smaller than JPEG at the same quality. Every current browser shows them.

  • Trackers and pixels

    Small programs from Google, Meta and others that recognise visitors and measure bookings. Without consent they must not load.

  • FADP (Switzerland)

    The Swiss data protection act, revised as of 1 September 2023. Requires transparency about who processes which data and why.

  • GDPR

    The EU's General Data Protection Regulation. Applies to businesses in Spain and to any website aimed at people in the EU.

  • Legal notice

    The mandatory details about a website's operator: company, address, contact, registry. «Aviso legal» in Spain, «Impressum» in Switzerland.

  • Privacy policy

    The text stating which data the website processes, why and with which services. Must match the site, not a placeholder.

  • HTTPS

    The encrypted connection, shown by the lock in the browser. Without it the browser warns and Google ranks the site lower.

  • Domain

    Your address on the web, such as your-business.com. It belongs to whoever it is registered to; check that this is you.

  • DNS

    The directory that points your domain to servers: website here, e-mail there. Whoever manages DNS holds the key.

  • Hosting

    The server where your website lives. Hosting is an ongoing service with updates, backups and someone to call.

  • CMS

    A system for maintaining content without programming, such as WordPress. Needs updates; an old version is a risk.

  • Website builder

    A service where you click your site together yourself. Fast at first; the limits show in speed, privacy and when moving.

  • Sitemap

    A file listing all addresses of your website for search engines. When moving, the list nobody may forget.

  • Redirect (301)

    The permanent forwarding of an old address to a new one. Google transfers the old page's standing with it.

  • Search Console

    Google's tool for site owners: shows what each page is found for. Before a move, the source of the address list.

  • Canonical

    The statement of which address is the main version of a page when it is reachable under several. Prevents duplicate entries.

  • hreflang

    The statement of which language versions of a page exist. Google shows everyone the right one instead of German in Spain.

  • Open Graph

    The details WhatsApp, Facebook and LinkedIn use to preview your page: title, sentence, image.

  • PDF on the website

    A document to download. Unsuitable for prices and menus: search and answer engines rarely read it, phones struggle with it.

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